Privacy Policy

Introduction

SGP ShoppeFaith Philippines ("we", "us", "our") is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This policy explains what information we collect, how we use it, and your rights as a data subject.

What Data We Collect

When you place an order, we collect:

• Full name
• Phone number
• Email address (if provided)
• Delivery address
• Order details (items, quantities, engraving text)

How We Use Your Data

We use your personal information to:

• Process and fulfill your orders
• Arrange delivery to your address
• Contact you about your order status
• Provide after-sales support and warranty service

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Who We Share Data With

We share your delivery address and contact name with our delivery partner solely for the purpose of delivering your order. No other personal data is shared with third parties.

How Long We Keep Your Data

We retain order records for up to 5 years to support warranty claims and after-sales service. After this period, personal data is securely deleted or anonymized.

Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data, subject to legal retention requirements

Contact Us

To exercise your rights or ask questions about this policy, please reach out to us:

• Email: sgpshoppefaith@gmail.com
• WhatsApp / Viber: (contact details to be provided)

We will respond to your request within 30 days.